USER EXPERIENCE & DEVELOPMENT

We create digital experiences that leads brands from design to coding, from strategy to marketing and focus on delivering products to users with a holistic strategy in different digital channels, creating interaction and transformation. We manage all digital assets and products with a user experience-oriented technology and marketing approach.

With Double Diamond design process modeli, we merge marketing and technology (martech) and look from the marketing perspective in our projects. We design and develop user centric high-tech experiences by considering marketing teams’ targets.

We ensure to be perfect users’ journey on the brand’s digital assets.

HOW WE WORK?

By using the Double Diamond Model, we aim to create a flawless process flow in our processes. Furthermore, as we can work with 3rd party stakeholders at any point in the process, we can carry out the process with our in-house teams, who are experienced and wide-ranged talented.

We question the reasons for the brand's digital assets via department and end-user interviews, and we understand the business intelligence of the brand correctly. We are perfectly oriented to the brand. We share our knowledge and experience on the problems and solutions identified through the specialized workshops we organize with the brand.

We attach importance to the flawless communication and collaborative contributions of our creative, marketing, and technology teams and ensure that each group share their knowledge/experiences throughout the process.

CONTINUING EXPERIENCE DESIGN

We ensure that every user-touching interface guarantees the continuity of the experience and communicates with each other thanks to the correct service designs.

We periodically run the discover, define, develop, and deliver processes, analyze their results, and optimize the entire flow to provide a continuing experience.

We use hybrid technologies for offline-online integration of brands in their digital transformation processes. We prefer to use the most effective and up-to-date technology solutions by analyzing the brand's infrastructure.

UX TO UI JOURNEY

UX design outputs are obtained with the Double Diamond design process model; we create creative and effective interface designs by considering the visual language of the channel, target end user, and brand.

In the UX to UI journey, we attach great importance to coordinating our strategy, creative, and development teams. The most effective interfaces and digital products emerge with perfection in this communication. We know all mediums related to design and development and aim to develop sustainable digital products by considering all the opportunities provided by those mediums.

HYBRID TECHNOLOGIES AND DEVELOPMENT

Our technology team carefully selects plans and develops the right technology for all design experiences created with a marketing perspective. In addition, our technology team considers the marketing objectives, user expectations, and the coding quality of the digital experience we develop.

Kroppa has a talented development team that includes coders, data analysts, and user experience designers. Most of the time, digital agencies outsource the development team. Kroppa hires talents and develops projects with its own human power.

Our approach is continuously optimizing the product for customers. Collecting data, analyzing, and finding insight into customer behavior is the journey’s beginning. We are all-time learners and builders of the digital age.

Our technology team has the ability to use more than one technology in development processes. Our development team guarantees global standards, performance, data security, sustainability, and compliance in development processes.

UX design outputs are obtained with the Double Diamond design process model; we create creative and effective interface designs by considering the visual language of the channel, target end user, and brand.

WHAT WE DID?

  • ÖZKA MINDPOWER EXPERIENCE

    ÖZKA MINDPOWER EXPERIENCE

    Our technology, creative and UX design teams worked on a project that could associate the establishment of this connection with the participant triggering a physical movement through their own mental power when focusing on the ÖZKA logo, thus creating the Mental Power experience.

  • ETS QR ART GENERATIVE AI TECHNOLOGY

    ETS QR ART GENERATIVE AI TECHNOLOGY

    We introduced QR Art as an impressive and unconventional communication method to directly guide users to online channels. Through our effective and innovative designs, we made QR codes the primary element of the campaign, implemented using artificial intelligence tools.

  • BORUSAN LOGISTICS ETA WHATSAPP BUSINESS API

    BORUSAN LOGISTICS ETA WHATSAPP BUSINESS API

    We planned to create a control panel by using Whatsapp Business API service. With this way, all messages coming from drivers were going to consolidated on the platform. Also, different users from all levels of operation was able to use the platform thanks to panel's user management module.

  • INTEL & VATAN COMPUTER AI CHATBOT ZEKI

    INTEL & VATAN COMPUTER AI CHATBOT ZEKI

    Our goal was to address this issue using advanced AI technology. We interviewed customer focus groups and sales representatives in Vatan Computer stores to get insights and create a user experience and service design. Based on our analyses and ontological reports, we observed that customers tend to describe their needs in simplified terms that hint at technical requirements. We d...

  • HAYAT SU PERFORMANCE MARKETING & EXPERIENCE DESIGN

    HAYAT SU PERFORMANCE MARKETING & EXPERIENCE DESIGN

    Although Hayat Su is the largest bottled water company in the country the search results for bottled water wasn’t telling the same story. Competition was strong and crowded. To match the quality of the brand with the search result they deserve we needed a strong and sustainable SEO approach.

  • ODAMUZE.COM MOBILE-ORIENTED DIGITAL MUSEUM EXPERIENCE

    ODAMUZE.COM MOBILE-ORIENTED DIGITAL MUSEUM EXPERIENCE

    We aimed to provide the user a unique museum experience and historical information that our technology can offer in the most effective way, in the digital environment. Since it is a brand that carries out accommodation and hotel management activities, we made a special Atatürk Room for November 10th at Swissôtel The Bosphorus İstanbul. We prepared a mobile-oriented museum experie...

  • NETFLIX DARK SERIES DIGITAL ACTIVATION CAMPAIGN

    NETFLIX DARK SERIES DIGITAL ACTIVATION CAMPAIGN

    For the new season campaign of Dark, we developed an interactive digital activation at Istanbul Kanyon Mall. This activation replicated the visual effect utilized in the show's opening scene, enabling visitors to witness the 'Dark Mirror Effect' in real time on a 12-meter videowall screen, where they could see themselves.

  • KOÇFİNANS DIGITAL TRANSFORMATION

    KOÇFİNANS DIGITAL TRANSFORMATION

    We started with a workshop to understand “who is Koçfinans customer?” We used the “FRAMEWORK” marketing model to understand the unique value propositions of the brand and determine the category entry points. We had a limited budget for ad campaigns, and the competition was hard. The competitors were Turkey's biggest banks and many small financial institutions. We created a unique...

  • VODAFONE INTERACTIVE PET FEEDING MACHINE - #BuMamaBenden

    VODAFONE INTERACTIVE PET FEEDING MACHINE - #BuMamaBenden

    We created a design, development, and social media campaign for an automatic pet feeding machine integrated with Twitter. We integrated our feeding machine with Twitter and automatically filled the bowl when tweets included the hashtag #BuMamaBenden (#ThisFoodIsFromMe). The project, which started with one unit, has now reached 21 units.

  • COLIN’S JEANSFEST GLOBAL DIGITAL CAMPAIGN

    COLIN’S JEANSFEST GLOBAL DIGITAL CAMPAIGN

    We created various banners, posts, and stories with different title-text options. We also developed video commercials, bumper ads, posts, and stories. We combined titles, texts, and visual assets. We had over 60,000 unique assets for all channels.

  • ÖZKA DIGITAL MARKETING & STRATEGY OPERATIONS

    ÖZKA DIGITAL MARKETING & STRATEGY OPERATIONS

    We developed a digital strategy using our ”FRAMEWORK” marketing model. We created personas for dealers and farmers in both the Turkish and global markets. We conducted workshops to discuss our value propositions and strategize on how to reach our target personas. We developed digital assets such as posts, banners, and videos based on our strategy.

  • NETFLIX ATIYE SERIES DIGITAL CAMPAIGN - #SenHerKadinsin

    NETFLIX ATIYE SERIES DIGITAL CAMPAIGN - #SenHerKadinsin

    Based on the creative idea, we developed a digital campaign that allows users to replace the actor on the movie cover with their own photo.This way, users could create and download their personalized content to instantly share on social media by using the microsite. User-generated content can be shared on Twitter and Instagram using the hashtag #SenHerKadinsin.

  • LESAFFRE CATCH’N BAKE INTERACTIVE EXPERIENCE

    LESAFFRE CATCH’N BAKE INTERACTIVE EXPERIENCE

    We have designed and developed an interactive game experience which allows users to join smoothly and give a chance to win prizes each day during exhibition.

  • DANONE NURSE-N AI CHATBOT AND MOBILE APPLICATION

    DANONE NURSE-N AI CHATBOT AND MOBILE APPLICATION

    Our main aim was to create a seamless chat experience in their native languages. In mobile application, users can start their chat experience just one click away as a nurse, caregiver or patient. Nurse-N (Diginurse) provides troubleshooting recommendations by analyzing user messages.

  • LESAFFRE DIGITAL MARKETING & STRATEGY OPERATION

    LESAFFRE DIGITAL MARKETING & STRATEGY OPERATION

    As the first step, we designed a pre-launch campaign for the app. Our target was to reach the bakeries and inform them that we had a surprise for them. We landed all the campaign clicks on the website firincikazansin.com and tracked them by cookies. In addition to the digital campaign, we used QR stickers on products to reach bakeries offline.We analyzed Facebook Groups of bakeri...

  • NAKO AR APP & SOCIAL MEDIA SUPPORTED CAMPAIGN MANAGEMENT

    NAKO AR APP & SOCIAL MEDIA SUPPORTED CAMPAIGN MANAGEMENT

    On social media, our goal was to establish a new visual environment that would accentuate the yarn models. While sharing the content, we incorporated our brand's yarns into each model. For visually complex models, we created content that focused solely on the knitted product to enhance simplicity.

  • NUTRICIA - NutriAsist MOBILE APPLICATION

    NUTRICIA - NutriAsist MOBILE APPLICATION

    As Kroppa, together with our UX and analysis teams, we conducted detailed user research and interviews, gathering valuable insights to understand users’ expectations and needs. Based on these insights, we developed a comprehensive “super app” that brings together the 5 separate applications offered by Nutricia under one roof.

  • Aktif Bank / N Kolay AI EEG Powered User Experience Research

    Aktif Bank / N Kolay AI EEG Powered User Experience Research

    This project focused on enhancing N Kolay Mobile's user experience through a combination of remote and face-to-face usability tests, with the latter incorporating AI powered EEG technology for deeper insights into user emotions. By integrating AI-driven EEG analysis with user feedback, pain points were identified more accurately, ensuring a smoother and more intuitive digital ban...