Ai Chatbot

The AI Chatbot has a flexible 3-layered structure. It analyzes user messages using lemmatization and stemming algorithms, understands user needs, and directs them accordingly. Furthermore, it validates the accuracy rate with user feedback and undergoes regular training.

Three different technologies are used for inter-layer communication, enabling instant communication between the layers.

Our chatbot technology has been designed and developed for various platforms, including mobile applications, WhatsApp, and other web-based experiences. Moreover, our chatbot base technology offers extensive integration capability, making it easy to integrate and use.

Bot flows can be created using our user-friendly management panel and can be tested before being published. Additionally, the bot can respond to users with text or rich media.

Categorization and NLP systems work together, and our structure supports any language. Our categorization system has a state-of-the-art natural language processing module and runs with a unique lemmatization algorithm.

This lemmatization algorithm utilizes a supervised deep-learning approach implemented in Keras. Furthermore, to enhance the training capability of the lemmatizer model, we have developed a new lemmatization logic based on specific lexical decisions that consider the diverse linguistic families of words in any language and their meanings.

The scalable structure we have created makes stemming and lemmatization in Turkish, English, Spanish, and Polish languages perfectly, understands the users' needs on a specific subject, and guides them to the proper channels. Moreover, It has a flexible integration capability and can work synchronously with multiple platforms such as mobile applications, web chat widgets, and WhatsApp.